Shopware product change history: who changed what and when
The price is no longer right, the description is suddenly different, and nobody knows who did it. Shopware only shows when a product was last changed. The PIM keeps a log per product with user, time and type of change.
- Log per product: created, master data saved, variant edited, images added, cross-selling and translations saved, each with user and time.
- Approval traceable: submitted, approved, sent back for revision with reason, approval withdrawn.
- Filterable by action: created, changed, deleted.
- Configurable: retention, entries per product, logging on or off.
What Shopware logs in the standard
Shopware stores the time of creation and of the last change per product. Who changed it and what is not recorded on the product. When several people or agencies work in the admin, an error can hardly be traced back.
The change history in the PIM
In every product's detail view the "Change history" section shows a timeline. Each entry names the action, the user, the time and a short description, for example:
| Action | Example |
|---|---|
| Created | product created, with product number |
| Changed | master data saved, variant edited with changed field, images added |
| Changed | cross-selling saved, translations saved, master data transferred to variants |
| Approval | submitted for review, approved, sent back for revision with reason |
The history is a record, not a restore. Which values exactly changed and how to reset them is shown by the snapshots.
History, snapshot and logs working together
| Question | Where to find the answer |
|---|---|
| Who changed the product and when? | Change history in the detail view |
| Which values did a bulk edit change? | Snapshot with diff view per product and field, restorable |
| What did a CSV import change? | Change log in the CSV window with file, time and fields, plus "Undo last import" |
| Who approved? | Approval log with status changes |
| What did the ERP overwrite? | Log of the external system protection with a CSV of restored products |
More on snapshots: Undo changes in Shopware.
Settings
- Config matrix, "Change history" tab: logging on or off, retention (90 days by default), at most 100 entries per product, automatic clean-up.
- Storage: the history is kept in your Shopware database, not with a service provider.
- Deleting the whole history is possible, for example before handing over a shop.
Frequently asked questions
Does Shopware show who changed a product?
Not in the standard. Shopware only stores the time of the last change. The PIM logs user, time and type of change per product.
Do I see the old values in the history?
The history names the type of change. The old values of a bulk edit or an import are shown by the snapshot with diff view, where they can also be restored.
How long is the history kept?
90 days and at most 100 entries per product by default. Both are set in the config matrix.
Where is the data stored?
In your Shopware database.
Further reading
- Shopware snapshot before bulk changes: undo changes
- Shopware approval workflow: review first, then go live
- Shopware user permissions for product data: who may do what
- JTL-Wawi and Shopware: protect texts: log of the external system protection